If something isn’t right, we’ll make it right.
30-day returns
Unused items in their original, resalable packaging may be returned within 30 days of delivery for a refund of the product price. To start a return, email support@milegoodiesco.store with your order number and the items you’d like to return. We’ll reply with a return authorization and instructions.
Non-returnable items
For safety and hygiene reasons, certain opened consumables (such as chemicals, gloves, and paper products) cannot be returned once opened, unless they arrived damaged or defective.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 5 business days of delivery. We’ll arrange a replacement or full refund, including return shipping, at no cost to you.
Refund processing
Once we receive and inspect your return, approved refunds are issued to your original payment method within 5–7 business days. Original shipping charges are non-refundable except where an item was damaged, defective, or shipped in error.
Restocking
Standard returns are not subject to a restocking fee. Large-volume or special-order returns may incur a restocking fee, which we’ll disclose before you return the goods.
Questions
Email support@milegoodiesco.store or call (720) 555-0185.